You are here:
Frequently Asked Questions
Top 11 Questions
- How much do I have to pay out of pocket?
- How do I take out a federal student loan?
- How do I take out a federal parent PLUS loan?
- How do I take out a private loan?
- How can I appeal for more money?
- Why is nonresident tuition so high?
- Why do online or hybrid classes cost the same as in-person classes?
- Is there a refund, and how is it delivered?
- How can I find campus employment?
- Why didn’t I get a particular type of aid?
- Is there a tuition discount for online-only classes?
General Questions
Aid Changes
Other Aid
Billing Questions
Loans
Living Off-Campus
Changing Schools
Dependency Questions
Work Study Questions
International Students
Address Change
Back to top
Top 11 Questions
- 1. How much do I have to pay out of pocket?
- See https://finaid.msu.edu/calc.asp to help estimate costs.
- 2. How do I take out a federal student loan?
- See https://finaid.msu.edu/stafford.asp to help understand the federal loan process.
- 3. How do I take out a federal parent PLUS loan?
- See https://finaid.msu.edu/plus.asp to learn more about parent PLUS loans.
- 4. How do I take out a private loan?
- See https://finaid.msu.edu/altloans.asp to learn more about applying for private loans.
- 5. How can I appeal for more money?
- Currently, you must speak with an aid officer as the required documentation rules vary depending on your circumstance. If you choose to communicate with an aid officer by phone or email, the average wait time by phone is currently 15 minutes. If you choose email, the average response time is approximately three days depending upon the complexity of your questions.
- 6. Why is nonresident tuition so high?
- It is important to understand the fundamental rationale behind non-resident versus resident tuition. For generations, Michigan taxpayers (those that live full-time in Michigan) have supported MSU. Resident tuition represents a discount for the taxpayer family. In other words, students who are not Michigan residents pay approximately what it costs the university to teach the course and operate the university, while in-state students are given a discount on that rate because of the subsidy that the state of Michigan provides MSU every year.
- 7. Why do online or hybrid classes cost the same as in-person classes?
- MSU charges the same price per credit to a student regardless of the mode of instruction used for a course. That rate varies for students based on their residency, college, and class-level, but not based on the mode of instruction for a course. The University continues to deliver what students pay tuition for: courses taught by high-quality faculty, tutoring, lab staffing, course materials, office hours, libraries services, advising, student services, career services, IT support, and financial aid. These costs do not diminish with online instruction; they actually increase.
- When some people think about low-cost online instruction they are generally thinking about MOOCs (Massive Open Online Courses). MSU does not include MOOCs in its curriculum. All of our online courses are sized and taught by the same instructors who teach our in-person classes. Online education is typically more expensive than in-person for institutions like MSU. There is no reduction in the university’s overhead for salaries, buildings, maintenance, and student support, but there are new costs for technology and professional development for our faculty and staff. Hardware, software, 24/7 technician time and help desks, and new course materials such as e-books add to the costs of delivery. Even our counseling and psychiatric services have moved online and continue to support students remotely. Such expenses help explain why many completely online universities are more expensive than MSU.
- 8. Is there a refund, and how is it delivered?
- See https://finaid.msu.edu/refunds.asp for more information about refunds.
- 9. How can I find campus employment?
- See https://hr.msu.edu/employment/student-employees/ for details about on-campus employment.
- 10. Why didn’t I get a particular type of aid?
- See https://finaid.msu.edu/eligibility.asp for eligibility rules. If you have further questions, please feel free to contact the Office of Financial Aid.
- 11. Is there a tuition discount for online-only classes?
- MSU charges the same price per credit to a student regardless of the mode of instruction used for a course. That rate varies for students based on their residency, college, and class-level, but not based on the mode of instruction for a course. The University continues to deliver what students pay tuition for: courses taught by high-quality faculty, tutoring, lab staffing, course materials, office hours, libraries services, advising, student services, career services, IT support, and financial aid. These costs do not diminish with online instruction; they actually increase.
- When some people think about low-cost online instruction they are generally thinking about MOOCs (Massive Open Online Courses). MSU does not include MOOCs in its curriculum. All of our online courses are sized and taught by the same instructors who teach our in-person classes. Online education is typically more expensive than in-person for institutions like MSU. There is no reduction in the university’s overhead for salaries, buildings, maintenance, and student support, but there are new costs for technology and professional development for our faculty and staff. Hardware, software, 24/7 technician time and help desks, and new course materials such as e-books add to the costs of delivery. Even our counseling and psychiatric services have moved online and continue to support students remotely. Such expenses help explain why many completely online universities are more expensive than MSU.
- If you have further questions, please don’t hesitate to reach out to a financial aid representative. At the moment we are experiencing high phone and email volumes. Please expect a delay in response. For phone calls, our current wait time is, on average, 15 minutes once you are in the hold queue. For emails, it is taking us about three days, depending on the complexity of your question, to respond. For complex issues, it may take a week for us to respond.
General Questions
- How do I contact the Office of Financial Aid?
- On our contact page, you will find our phone and fax numbers, mailing address, office location, and an online contact form.
- How do I apply for financial aid?
- Complete the Free Application for Federal Student Aid (FAFSA) and release the data to Michigan
State University by filling in MSU's School Code (002290).
- Where do I get a FAFSA and how and when do I file it?
- The FAFSA is available online at fafsa.gov. The form may be completed beginning on Oct. 1 before the award year for which you're applying. For example, the FAFSA for the 2023-24 award year may be completed beginning Oct. 1, 2022.
- What is MSU's school code (as used on the FAFSA)?
- MSU's school code is 002290.
- What is the status of my financial aid?
- Once you've activated your MSU NetID and your FAFSA has been received and processed by MSU, your financial aid package will be available for you to view and take action on via the Student Information System (SIS) at student.msu.edu.
- Why was I offered loans but no "financial aid"?
- Federal financial aid is made up of loans,
grants, and work subsidy programs. Loans offered to students and parents
are subsidized in part by the federal government, making them more
attractive than commercial loans. The ability of students to defer
repayment until after they leave school is also a feature not found in
commercial loans. Therefore, student loans are considered aid.
Federal grant money is reserved for the most needy students and families.
Middle- to high-income families therefore might see little or no federal
grant money in their packages.
Back to top
Aid Changes
- Why has my aid eligibility changed so much from what it
was last year?
- Aid eligibility is determined by a number of criteria, and the calculation
changes each year as well, according to federal regulations.
Your
Family Contribution (FC) is a calculated figure that determines how much you
(and your parents if you are a dependent student) are expected to contribute
to your educational costs. This figure is determined from all the data you
and your parents supply on the FAFSA, and is calculated using a formula
established by Congress as federal law.
If you suspect that your FC
is incorrect, you should carefully review your Student Aid Report (SAR) from the federal
processor. The SAR lists all the data
you reported to the processor. You
should review every element to ensure that the data are correct.
- My siblings attend MSU or other colleges. Why does their
financial aid eligibility differ so much from mine?
- Need for aid is calculated as the difference between the cost of attending a particular
school and the Family Contribution. Other colleges and universities are
likely to have different costs as well as different amounts of financial aid
(especially grant funds) to offer to students. Therefore awards will vary
from school to school.
Differences between you and a sibling if
both attend MSU may be a result of the difference in your earnings and
assets during the last calendar year. It may also be that you are at
different grade levels. Maximums in loan eligibility, for example, are
different for freshman and sophomores than for juniors and seniors.
- If I drop credits during the term, how will it affect my financial
aid?
- You may be billed for a portion or all of your financial aid if you drop credit hours or are not at the minimum credit
level required for aid eligibility. If you will be attending as a part-time student or if
you are considering dropping a class, it is important to discuss it with an
OFA staff member first.
Back to top
Other Aid
- Are there discounts on tuition for children of MSU alumni?
- No. MSU does not offer tuition discounts to children of MSU alumni.
- What is an "alternative loan"?
- If you have reached your annual or lifetime maximum borrowing level for federal
student loans, you may be offered an Alternative Loan. These are
loans through private agencies willing to lend to students for educational
purposes. They are not based on financial need. Deferment of loan principal
may be allowed while the student attends school, however, the student may be
responsible to pay interest while in school. For each of the loan programs,
a student must qualify as a U.S. citizen, a permanent resident, or an
eligible non-citizen, be accepted to pursue a degree at an eligible
institution, and be subject to a credit check to determine creditworthiness
of the borrower. A creditworthy co-signer may be required. You must fill
out a loan application on line and it will be transmitted to OFA for
authorization. For more information, visit our private (alternative) loans page.
- What types of scholarships am I eligible for?
- The Office of Financial Aid does not award
scholarships, which are defined as grant money awarded on the basis of
merit, not need. All OFA awarded grants are need-based. However, we do
include scholarships from the Office of Admissions, from private donors, and
from MSU departments in calculating your aid package, since outside
resources are considered when we determine your need for other aid.
To find scholarships you are eligible for, we suggest that you use the scholarship search services listed on our website.
- What is the MET?
- The Michigan Educational Trust (MET) program allows parents, grandparents, and others to prepurchase
undergraduate tuition. MET offers three tuition savings choices: a full benefits plan, a limited
benefits plan and a community college plan. The ability of MET to pay benefits and provide refunds
under the contract is secured by the assets of the plan. Please contact the Controller’s Office with questions about MET.
- How do I find out
about graduate assistantships or graduate fellowships?
- Contact your
department or the The MSU Graduate School.
Back to top
Billing Questions
- Why does MSU require eBilling as the offical billing method?
- For questions about eBilling, please see the Controller's Office Frequently Asked Questions.
- Why is my scholarship not showing on my bill?
- If you have a scholarship from a private donor, you must notify the Office of
Financial Aid of the source and amount. We will put it in your aid package.
However, the funds will not be applied to your bill until we receive the
check from your donor.
- How are loans paid to my MSU student account?
- Loan disbursement requirements vary and are listed on our disbursement page. After actual funds disburse, any excess will be refunded to you during the week
prior to classes.
- Why is my Federal Loan showing up as anticipated financial aid on my registration bill?
- This could be because you have not completed your on-line promissory note and
web acceptance (first-time borrowers) or completed your web acceptance (previous borrowers), or it could be
more than ten days prior to the start of classes. Federal regulations
prohibit actual payment of a loan more than ten days before classes begin.
Thus, most students who enroll and are billed promptly will have anticipated financial aid on their bills, since bills are produced nearly six weeks before
the start of classes.
- Why isn't anticipated financial aid showing on my registration bill for my Parent PLUS Loan or
Graduate PLUS?
- A PLUS loan will not create anticipated financial aid until we
have been notified by our loan servicer that you/your parents submitted a signed promissory
note and have received an approval on the credit check. Credit
checks take five to seven business days to process once the loan servicer receives the
signed promissory note.
- Which financial aid awards pay for my different kinds of educational expenses? For example,
does my loan pay for tuition, and does my scholarship pay for books?
- Most financial aid awards are not designated to pay for specific
charges. Aid is applied until all the charges are covered, without regard
to the types of charges you have. If you have an award which only pays
certain charges (for example, a state or private scholarship), you will be
notified when the award is made.
- When are refunds being mailed/direct deposited (for a particular semester)?
- Refunds are processed beginning approximately seven days before the
beginning of a semester. If you have turned in all necessary paperwork, a
check will be mailed to you, or a direct deposit made to your bank account
(if you have authorized MSU to do this), within a day or so.
- What is my MSU account balance?
- You may access your
account balance at any time using Student Information System (SIS).
Sign in with your MSU NetID and password and navigate to the Student Accounts tile to view account details.
Back to top
Loans
- I've decided I don't want a loan that I
accepted earlier. How do I cancel it?
-
Use the Student Information System (SIS) or notify the Office of Financial
Aid, either in person or by phone or email. If the loan has not yet been
paid to your account, this can be taken care of in a matter of minutes.
However, if a loan has been paid to your account already, we must arrange
with you for a voluntary payment to be made. This process is more complex
and we recommend a visit to our office if possible.
- I now want a loan I declined earlier. How do I reinstate it?
-
A declined
loan may be reinstated via the Student Information System (SIS), phone, email, letter, fax, or in-person visit. If
your package has not changed since the loan was declined, reinstatement is
simple and can be done quickly. If you have since received more aid,
changed grade levels, or had a budget adjustment, an advisor will have to
review your eligibility. He or she will notify you of the result, usually
by sending a revised email award notification.
- What is the difference between Subsidized and Unsubsidized Federal Student Loans?
- A subsidized loan is awarded based upon need. The federal
government pays the interest on the loan while the student is in school.
Only after leaving school does interest begin to accrue to the student.
An unsubsidized loan is not based on need. Instead, the limits are
determined by your grade level and the cost of education minus other aid.
Interest begins immediately, and the student can elect to pay it as it
accrues or have it added to the loan principal to be paid when the loan goes
into repayment.
- What is a Parent (PLUS) Loan and how do my parents begin the process of getting the
loan?
- Parents of dependent students may choose to borrow under the federal Parent PLUS
program on behalf of their student. The parent(s) repay the loan, not the student. Repayment begins
thirty to sixty days after the loan is fully disbursed.
The PLUS loan limit is the annual cost of education (the "budget") minus
other financial assistance. The student must file a FAFSA. To begin the processing of a PLUS loan, the parent
should download the appropriate form from our PLUS web page.
- What is the maximum Subsidized or Unsubsidized Federal Loan amount I can
borrow in an award year?
- Student borrowing eligibility is limited by need in the case of the subsidized loan, and by grade level
when considering either an unsubsidized loan or a combination of subsidized and unsubsidized loan.
- What is the average student loan debt at MSU?
- Average student loan indebtedness information is updated annually.
- What are the current interest rates on student and parent loans?
- See the appropriate web page for each type of loan.
Back to top
Living Off-Campus
- I want to
move off campus next year. How will my financial aid eligibility change?
Will I lose the aid that is now paying for my on-campus housing? How will I get this money to pay my
off-campus rent, utilities and food?
- Your financial aid eligibility
does not change depending upon whether you live on or off campus. If you live off-campus, you are not billed by the university for your
housing. Instead, any aid left over after the full semester's MSU tuition, fees, etc., is paid will be "refunded" to you to
use for rent, food, and other living expenses. Remember that refunds are
only issued to you a few days before the beginning of classes, so
you might have to advance some of the cost yourself (for rental and utility deposits). If you have scholarships, check the terms carefully as some scholarships may require you to live on campus to receive them.
Back to top
Changing Schools
- I am attending MSU fall
semester but will be transferring to another school spring semester. How do
I get my aid transferred from MSU to the new school? --OR-- I am attending
another school fall semester but will be transferring to MSU spring
semester. How do I get my aid transferred from the other school to MSU?
- Financial aid cannot be "transferred" from one school to another - each
college or university assesses your need and eligibility based upon its own
costs and its own aid programs.
Make sure that your FAFSA data gets released to your new school. You may do this by
adding the new school's school code to your FAFSA. MSU's
code is 002290. If you are going to a new school, contact them to get that school's code.
Back to top
Dependency Questions
- My parents will no
longer help me with school. How can I change my status to "independent" for
financial aid purposes?
- You likely cannot. For
financial aid purposes, you are considered a "dependent" if you are an
undergraduate and meet the following criteria:
- You are under the age of 24
- You are not married
- You are not supporting dependents of your own
- You are not a veteran or currently serving in the military on active duty
- You are not an orphan or ward of the court
- You are not in legal guardianship granted by a court
- You are not homeless
- You were not emancipated by a court as a minor
- Even if your parents choose not to help you with school,
their income and assets are used to determine how much they could pay, and
financial aid eligibility is based upon this information.
- The only
exceptions are when there is a complete breakdown in the parent-child
relationship, such as might happen in situations involving abuse. If this
is the case, consult with a financial aid advisor for help in documenting
your situation.
- My parents no longer claim me on
their tax form. Doesn't this make me independent for financial aid?
- No. Whether or not your parents claim you on their taxes has no
bearing on your status for financial aid.
Back to top
Work Study Questions
- Is it
possible to replace my College Work-Study or Student Employment with
additional loan?
- It may be, if you have not already been
awarded the maximum loan amount for your status and grade level. You can
see loan maximums for your grade level and dependency status on our Stafford Loan Limits page.
- Is the Work-Study money I earn applied directly to the bill
on my MSU student account or Short Term Loan account?
- No.
Work-Study simply subsidizes your earnings at your job. You will receive a
paycheck just as you would at any other job. If you owe money to your MSU
student account or Short Term Loan, you should make payments using these
funds.
- If I do not earn the full amount of my
Work-Study award, do I have to pay back the remainder to MSU?
- No.
Work-Study eligibility simply says how much you may earn with the award
paying a part of your salary to your employer. If you do not use it all,
there is no consequence to you.
Back to top
International Students
- I am an international student and have not obtained any kind of U.S. citizenship
status. Do I qualify for any federal or state financial aid?
- Unfortunately, unless you are a permanent resident or a political refugee
granted status by U.S. Citizenship and Immigration Services (USCIS), you are not eligible. International students who
have a F1 or F2 student visa are not eligible for federal aid.
You
may, however, be eligible for funds from your department, especially if you are a
graduate student.
Back to top
Address Changes
- How do I change my address so that federal financial aid materials are mailed to a certain place?
- You must contact the Federal Processor to change your address. Go online and update your
FAFSA or call 1-800-433-3243.
- How do I update my address with the Office of Financial Aid?
- The Office of Financial Aid will mail to the local address you have on file with the university as
first priority. If you have no local address on file, materials will be mailed to your permanent address.
You may use the Registrar's Online Address Change form to update your address or contact the Registrar's Office at 517-355-3300.
Back to top