Debt Relief Update

  • The pause in student loan repayment and interest that began in March 2020 and was set to expire Dec. 31 has been extended while the proposed student debt relief plan is settled in court. Contact your loan servicer to ensure you are prepared to resume payments on your loans. For up-to-date information, visit https://studentaid.gov/announcements-events/covid-19
  • The proposed student debt relief program meant to cancel up to $20,000 of student loan debt for borrowers is currently on hold as the plan is debated in court. For information and updates on the debt relief plan, visit https://studentaid.gov/debt-relief-info


Our office hours are 9 AM to 4:45 PM Monday through Friday except for holidays.

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Emergency Resources at MSU

Learn more about the updated Student Information System.

Check and finalize your 2022-2023 aid

Response Times

At various points in the year, our office can experience higher than normal volumes of phone calls and emails, and potential delays may occur. We know this can be frustrating. We apologize for this inconvenience and are in the process of hiring and training additional staff, as well as working overtime to meet your needs. We are extremely grateful for your patience.

For phone calls: During these periods our wait time, on average, is 15 minutes. We limit the number of calls that are placed on hold to respect your time.

For emails: It is taking us about 1-2 days, depending on the complexity of your question, to respond. For more complex issues, it may take a week for us to respond.

While you may experience a delay or long hold time, we are still happy to help you however we can. We have gathered our TOP 12 reasons people contact us into a single list with resource links, along with additional FAQs.

Net Price Calculator

The Office of Financial Aid provides a net price calculator for prospective freshmen to help them estimate the actual "price" of MSU after subtracting any grants and scholarships for which they may be eligible.