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Announcements

From Friday, December 24th through Monday, January 3rd, our office will not be hosting in-person meetings, or responding to phone calls and emails. We will return to normal business operations on Tuesday, January 4th. From all of us at the Office of Financial Aid, we hope you have a safe and a happy holiday season!

Students who had federal loan repayment paused during the Covid-19 national emergency should be aware that repayment will resume on May 1, 2022. Loan servicers and the Department of Education have communicated and will continue to communicate with borrowers but we are posting similar information on our website for your use.

Of primary concern is the student's contact information and confirming it is updated with the loan servicer to ensure information is received as soon as it is sent by the servicer. Second, borrowers should work with their servicer on repayment plan options, possible other loan deferments or forbearance.

Additional information and resources can be found at studentaid.gov/announcements-events/covid-19#repayment-prep

Office Reopening

Beginning Monday August 16, 2021, our offices will reopen for in-person service.

Our office hours are 9 AM to 4:45 PM Monday through Friday except for holidays.

Important Information for our visitors (Click here)

Emergency Resources at MSU

• MSU Office of International Students and Scholars
• MSU Graduate School
• MSU Student Affairs & Services
• MSU Office of Financial Aid

Check and finalize your 2021-2022 aid

Important Student Loan Information

The processing of Federal Stafford Loans at MSU will change for all students in Fall 2021. Under the new approach, your annual loan amount will be available during the fall, spring and summer academic year.

Follow this link for more information on Federal Stafford Loans for Fall 2021

Response Times

At various points in the year, our office can experience higher than normal volumes of phone calls and emails, and potential delays may occur. We know this can be frustrating. We apologize for this inconvenience and are in the process of hiring and training additional staff, as well as working overtime to meet your needs. We are extremely grateful for your patience.

For phone calls: During these periods our wait time, on average, is 15 minutes. We limit the number of calls that are placed on hold to respect your time.

For emails: It is taking us about 1-2 days, depending on the complexity of your question, to respond. For more complex issues, it may take a week for us to respond.

While you may experience a delay or long hold time, we are still happy to help you however we can. We have gathered our TOP 12 reasons people contact us into a single list with resource links, along with additional FAQs.

Net Price Calculator

The Office of Financial Aid provides a net price calculator for prospective freshmen to help them estimate the actual "price" of MSU after subtracting any grants and scholarships for which they may be eligible.